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Shipping & Returns

Shipping/Delivery Policy
Last Updated February 20, 2023

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. 

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PICKUP ORDERS:

Pickup is available for ALL ORDERS. Pickups are available on the DESIGNATED DAY & TIME. An email confirmation will be sent to you when your order is ready for pickup. Please wait to be notified before arrival. A copy of your order confirmation and photo ID will be required to pick up your order. 

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DELIVERY FEES:

We are offering local delivery for a flat rate of $25.00 on all purchases of $150 or more. Deliveries will be held on your designated delivery day between 9:00am - 5:00pm.

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All times and dates given for delivery of products are given in good faith but are estimates only.

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We do not offer shipping, domestic or internationally.

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HOW CAN YOU CONTUCT US ABOUT THIS POLICY:

If you have any further questions or comments, you may contact us by:

 

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Return & Exchange Policy
Last Updated February 20, 2023

Thank you for your order. We hope you are completely satisfied with your purchase. However, all sales are final, if you are not satisfied with your order, please contact us directly for further assistance.

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FOR REFUND:

All claims must be within 48hrs of the purchase date and made in person. To return an item and receive a refund, please email us at farms@sovereignhm.com. After receiving your return and inspecting the condition of your item, we will process your refund. Please allow 2 days for us to process your return. Refunds may take 1 - 2 business days to appear on your credit card statement. We will notify you by email when your refund has been processed.

 

Note: Items not picked up by their scheduled pickup date and time will not be eligible for return and no refund will be issued. Late fees apply for late pickup.

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QUESTIONS:

If you have any questions regarding returns or refunds, please contact us by email at: 

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